Find your answer about the product below

materials

It is a Basic 100% Comfy Cotton Round Neck T-shirts made for everyone. High quality 100% cotton fabric to ensure full comfort all day. These fabrics should be breathable, durable, pleasant to the touch, and comfortable to wear all year round. Please refer to the link for better visual inspection.

Microfiber fabric is frequently used for athletic wear, such as cycling jerseys because the microfiber material wicks moisture (perspiration) away from the body, keeping the wearer cool and dry. Microfiber is also very elastic making it suitable for undergarments. Please refer to the link for better visual inspection. 

Honeycomb Shirt is used to describe the material in which the fabric is woven with a pattern that resembles honeycomb built by bees. This material is composed of 60% cotton & 40% polyester. As a result, it is generally preferred by company as favorite corporate polo tee design materials. Please refer to the link for better visual inspection. 

Kindly refer to the table of details for the suitability of materials below.

The shrinkage will be within the tolerance of 10%. Generally, it is acceptable within the market and also subjected to wearer washing method.

Kindly refer to the image for better visual inspection.

Shirt opacity of white shirt

Please refer to the link for better visual inspection. Or, you may contact us to purchase a sample.

We are an online e- commerce shop to support customers from everywhere…

We encourage our customer to purchase a sample before the bulk order. Please click here to contact us.

Find your answer about sizes here

sizes

No, you can order only sizes available for respective items. 

No. Please kindly refer to the catalogue / item ‘s size chart for the available sizes.

Yes, from XS to 3XL, or according to available sizes. For bigger size extra fee will be charged.

No, we are using regular cutting which is common in the industries. Please check out the size chart for the measurement. Size chart is available under the ordering package of the product choice.

Yes, as long as you use the same artwork. Please select one of the shirts colors when ordering your total quantity. And remark in the “additional notes”.

No. They can’t be mix with different type of the shirt.

The size measurement is within ±5% tolerance.

Any Question?

If you could not find the answer to your questions, please do not hesitate to contact us!
Find your answer about printing below

printing

We are using embroidery, screen printing, heat transfer, and full color printing DTF.

Embroidery is the art of using a needle and thread to decorate material, typically textile fabric (and sometimes fine wire). Crewel work, needlepoint, cross-stitch embroidery, and quilting are all fundamental methods, as well as quillwork and featherwork.

Screen printing is a printing technique whereby a mesh is used to transfer ink onto a substrate, except in areas made impermeable to the ink by a blocking stencil.

A heat press is a machine that uses heat and pressure to imprint a design or graphic on a substrate, such as a t-shirt, for a predetermined amount of time.

DTF is an alternative printing process to DTG. Using a specific kind of water-based ink to print a film transfer that is then dried, a powdered glue is applied to the back and then heat cured ready for storage or instant use.

Yes, you can choose from the available package with respective item.

Kindly refer to the table to choose a suitable printing method.

Embroidery, heat press, DTF will be suitable. Please refer to the table on no.7.

Depending on how wearer wash. We recommend consumer to follow a good washing instruction to maintain the quality of the shirt.

Logos are usually within 3 “width. Kindly refer to the artwork guidelines for details. 

Yes, please follow the video below for the ordering steps.

Yes, this will be a customization from the provided package. Please contact us for a customized quotation.

No, that will be a customized request. Kindly contact us, we will provide a customization price which is different from the standard package.

Yes, kindly contact us for a customize quotation.

artwork and design

Kindly follow the artwork guidelines.

For further information, please see the attachment. Our team will look through the submitted file to see whether it is feasible. If the files are not acceptable, we will contact the clients.

Yes. Before printing an email will be sent to you with a detailed draft about the printing as well as the locations of printing.

No. 

Additional request on the product

Add-on

This platform is for ready design. For customization, please contact us. The price for customization will be different from our standard package.

Yes, please choose accordingly while ordering.

No, the color of the pocket must be following the shirt’s base color.

Yes, these are ready stocks. 

Ordering

All successful order transactions will receive an order confirmation email within 30 minutes. You may log in to your account to check your order summary.

For any technical issues you are experiencing with our website, please contact us and address the issues accordingly.

Unfortunately, you will not be able to add extra items to an order that has been placed. Please kindly contact us.

Unfortunately, you are not able to edit your orders once order has been placed. Please kindly contact us for editing.

Payment

There are few payment methods:

  • Online transfer to Maybank Berhad: Lennon Design Sdn Bhd, Account number 5581 7261 4143
  • E-wallet: QR pay, Boost, Touch n Go

Kindly attach your payment slip and email us upon ordering in the format of jpeg or pdf.

Email format for customer to refer to

Yes. Please kindly follow the right procedure for the detail’s indication.

Payment slip detail for customer to refer to

A 100% payment shall be collected after you submit your order. Artwork will be prepared upon full payment. Upon confirmation of artwork, full payment needs to be made before the mass production of your order.

delivery

10 working days from confirmation of order excluding public holidays, weekends. The number of days is started to count from the next day after order is confirmed.

Within 7 days after receiving the products, please provide feedback and report any defect found. You may contact us or email the proof of defect found.

return and refund policy

  • Defect on garment
  • Incorrect items, different from details provided by customer
  • Incorrect sizes, different from details provided by customer
  • Incorrect name or wording printed, different from details provided by customer
  • Color of the logo is out of tolerance +/-10%

Kindly fill up the Google Form here and submit your complaint. Our respective department shall check and revert. 

It will be subjected to the reprocess of order and revert back to the customer. 

Unfortunately, no. We don’t have refund policy. 

Unfortunately, no. We don’t have refund policy. 

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